A voided check from each account I want to use. my most recent utility bill from water, gas, or electric company only. Yesterday I received an email that I must send in 1. That was 6 days ago and still no transactions. Check my statement and then come back and enter those figures to confirm I own the account. Went through the insutructions on the website to set up a new account and it indicated it would take 2 -3 days to set up an account and I would receive 2 transactions on my bank statement from them. I called that number and was told by the rep that I needed to go to but he would stay on the line and would call me back if I got disconnected. Called the support number and was told that there is a special number for online bill pay. I tried chatting and was told that you cannot use chat for online bill pay. I was told to hang on I need to ask my manager about that and then hung up on. I was on the phone with a rep for 2 hours trying to get bill pay to work. It is March 8th and I have been trying to get support since the first week in January.
This used to be a great product! I have used it since 1993 to track my business finances and investments. Sorry! I have now gone to using my online banking bill pay through my bank which is free! PROS I encouraged my kids and clients and anyone that would listen to use Quicken. If I could give less than 1 star I would! I have been a huge supporter of Quicken in the past.
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